Returns & Exchanges

At شركة القيم العالمية للحاسبات, we ensure that your technology investments are protected through a transparent and efficient return process designed for your peace of mind. If your electronics are defective or do not meet your expectations, you can initiate a return within 14 days of purchase.

Return Process

• 1.
  Verification and Request

  Log in to your account or contact our support team with your order number and invoice to initiate a formal return request for your device.

• 2.
  Technical Inspection

  Our specialized technicians will review your request and, if necessary, inspect the item to ensure it remains in its original packaging with all accessories included.

• 3.
  Secure Pickup and Shipping

  Once approved, we will coordinate a secure courier pickup from your location or provide instructions for shipping the item back to our central warehouse.

• 4.
  Refund or Replacement Processing

  After the final quality check, we will process your full refund to the original payment method or dispatch a replacement unit within 3 to 5 business days.